Responsible Gambling and Player Protection Trainings – May 2024

Are you interested in breaking into the world of Responsible Gambling and Player Protection? Or do you need to fulfil your legal training requirements?

TheComplianceTraining offers online open trainings for Maltese, Italian, Spanish and German regulations. Our program is taught by experienced Responsible Gambling and Player Protection professional - Mel McElhatton who has worked directly and indirectly with both operators and individuals experiencing gambling disorders and addictions, ensuring that our trainings are based on practical approaches.

We use real-world scenarios and case studies to provide realistic insights and ensure that your team can apply what they learn in their day-to-day work.

Our General Player Protection and Responsible Gambling Training covers:

  • What is a gambling addiction or disorder
  • The gambling process
  • Relevant regulatory obligations related to RG and Player Protection
  • Communication skills with players, including motivational interviewing

This training is also worth 3 CPEs, which are required to partially fulfil your regulatory requirements for the Maltese market. The price of this 3 hours long training is 179 euro per person (excl. VAT). Next training will be held on 13th May 2024 from 10 am to 1 pm.

We also offer a Player Protection and Responsible Gambling Training specifically for German jurisdictions and it covers:

  • What is a gambling addiction or disorder
  • The gambling process
  • German market regulation
  • Communication skills with players, including motivational interviewing.

This training also fulfils the requirements laid out by the German authorities and the price of this 6 hours long training is 249 euro per person (excl. VAT). Next training will be held on 28th and 31st May 2024 from 10 am to 1 pm.

Target Group: Customer Support Agents, Fraud & Payment Department, Key Function Holders

By enrolling in our Responsible Gambling and Player Protection Training, you can be confident that your organisation is equipped with the knowledge and skills needed to effectively detect and approach RG-issues in your player base. You can join our trainings on your computer or tablet with a camera.

TheComplianceTraining is a brand of ECCG, part of Chevron Group, offering a variety of compliance related trainings, a fully-fledged LMS that can be customised to suit your training needs and a team of trainers and experts for every kind of training you may need. With a multi-jurisdictional approach, we provide tailored jurisdictional trainings as well as learning tools specifically designed for deployment in cross-jurisdictional regulated environments.



If you are interested in any of our trainings and want to get more information or to apply for one of the upcoming trainings visit our website https://eccg.eu/en/upcoming-trainings/ or contact us via email on info@eccg.eu. Follow TheComplianceTraining on LinkedIn to stay up to date with our new trainings and Chevron Group for industry related news.