Chicago – Hollywood Casino in west suburban Aurora was fined USD 800,000, and three of its managers‘ licenses were suspended Monday, a spokesman from the Illinois Gaming Board said.
Hollywood Casino sent 146 problem gamblers, who voluntarily excluded themselves from Illinois casinos, fliers and promotional materials in a mass mailing earlier this year, Gene O’Shea, spokesman for the Illinois Gaming Board said Monday. The state gaming board investigated the issue after numerous phone call complaints.
The suspended employees include marketing director Alan Rosenzweig for 10 days without pay, a general manager whose license was suspended for three days without pay and another manager who was suspended for 14 days without pay.
According to O’Shea, Hollywood’s most recent fine was in July 2006 for USD 200,000 when the casino again failed to exclude 38 problem gamblers from the casino.
In July 2002 the Illinois Gaming Board launched a Statewide Voluntary Self-Exclusion Program for Problem Gamblers that allows persons who have determined they are problem gamblers to self-exclude themselves from all Illinois casinos.