CASINO DAVOS AG is looking for an experienced Shift Manager 100% for the period December 2023 - March 2024 as well as for the period December 2023 - April 2024 with immediate effect or by agreement.
You are interested in a varied activity? You are looking for a job for the winter season? You are interested in learning new things? You enjoy dealing with guests and employees? You deliver the highest quality of service even under pressure? You want to work in one of the most beautiful places in Switzerland? You like to be part of a young, international and ambitious team?
You can answer all questions with "yes"? Then we are looking forward to your application!
- Gaming-technical and organizational management as well as the operative management of the company
- Responsibility for the measures to comply with all compliance-relevant processes, in particular the social concept and money laundering law
- Ensuring professional guest service
- Administrative activities, such as processing complaints, taking minutes of meetings, documenting staff meetings, etc.
- Responsibility for issuing and complying with house bans and gambling suspensions
- Assisting with the implementation of security management
- Responsibility for ensuring the efficient and effective deployment of staff in the operation
- Implementation of absence management and time recording of employees
What we expect from you:
- 3-5 years of professional experience in the field of Game and as a manager
- In-depth expertise in the areas of: Table game, slot game, cash desk organization
- Experience in process and quality management
- Good IT knowledge as well as excellent MS Office skills
- Knowledge of all applications in the gaming sector
- Good written and spoken German and English (at least level B2)
- Strong communication skills
- Good manners and pleasant appearance
- Service-oriented attitude
- Ability to take criticism and high conflict resolution skills
- Reliable and conscientious
- Independent thinking and acting
- Willingness to work at night and in shifts
- High degree of flexibility
- Impeccable reputation (criminal and debt collection records)
What you can expect from us:
- A safe working environment
- An exciting and varied job
- Good working atmosphere
- On-the-job training
- Experienced colleagues who are happy to share their knowledge with you
- Flexible work schedule
- Currency exchange with attractive conditions
- If necessary, arrangement of personnel accommodation
Have we triggered your interest? Then send us your CV to the following email addresses:
We look forward to getting to know you!
Casino Davos AG
Herr Olaf Noack